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Support

StayFlow Studio · Staywise · Updated 2026-08-16

Contact

Email: contact@stayflowstudio.com

We usually reply within a few business days. Include your device (iPhone / web), app version if known, and a short description of the issue.

Common questions

  • Plans & payments — Paid upgrades are not active yet. The Free tier works on-device; Pro / Trip Pass / Family are listed as coming soon (no charge, no fake unlock).
  • Where is my trip stored? — Primarily in this browser or the iOS app's local storage. Clearing site data removes local plans.
  • Travel AI — The agent adjusts your structured itinerary (days, stops, overnight chain). Estimates are not live bookings.
  • Save to Photos (iOS) — Day reels can be saved to your photo library via the native Staywise app. Permission is requested only when you tap save.
  • Delete account / data — Sign in → Account → Delete account & local data. This clears the session and trip plans stored on this device. See also Privacy.

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